Renewal wizard

All regular Doctor Web customers are entitled to a renewal discount, the size of which depends on the term of the renewal license and the product type. Owners of licenses for Dr.Web Mobile Security Suite and Bundles are not eligible for renewal discounts.

You can renew a valid or expired license of three months or longer (including OEM licenses) at a discount. There is no expiration date limitation when it comes to renewing Dr.Web licenses. You can renew one key file at a discount only once.

If you have several active licenses with different expiration dates, to renew them simultaneously, we recommend that you use the serial number with the latest expiration date. The entire validity period remaining on the serial number you are renewing will be added to the term of the new license during registration and will apply to all the PCs covered by the license.

To get a renewal discount, please use the Renewal Wizard, and be ready to submit your current serial number or key file (including OEM).

When registering a new license, you must submit your old key file or Dr.Web serial number—valid or expired—to receive a discount. If when registering the new license, your current license has not yet expired, the remainder of its term will be added automatically to the term of your new license during registration.

• If you purchased your license in the Dr.Web e-store, enter your Personal area and find the information about your order. It will include your serial number.
• If you purchased a license from a partner of Doctor Web, please ask the company to restore your license information, or contact the Technical support service of Doctor Web.